Map it. Build it. Agree who runs it.

Fix the handoff slowing the whole operation. Each phase ends at a decision point, and the duration and fee are set for your engagement.

Phases
03
Each one ends with
A decision
Starts with
Map
  1. 01Scope

    Map

    Understand the current process, relevant records, system boundaries and intended outcome. Agree the implementation scope, dependencies and acceptance criteria.

    • Process and record map
    • Agreed scope and acceptance criteria
    • A decision point before Build
  2. 02Releases

    Build

    Implement the agreed configuration, software, interfaces or modules. Releases, testing responsibilities, access and outstanding decisions stay visible.

    • What was built or configured
    • Release and testing record
    • A log of open decisions
  3. 03Ownership

    Run or handover

    Agree the support arrangement or a documented transfer: the receiving owner, supported components, access, documentation and remaining issues.

    • A named receiving owner
    • Access, documentation and data definitions
    • A list of remaining issues